Welcome to the March edition of the TORC News bulletin. We have lots to update you all on – the results from last month’s tenant engagement survey, information about community WhatsApp groups, a new addition to the TORC Repairs Team and the winners of the recent photo competition.
There are events upcoming in several TORC schemes – if you are a resident in Galway, Clonakilty, Waterford or Shannon please make sure to register or complete the surveys for these events. The more interest and buy-in from residents, the more successful the community events will be.
I am also currently working on Easter events for some schemes and will be working with residents in the community WhatsApp groups to organise these.
‘You Said, We Listened’: Tenant Engagement Survey Results
Last month we surveyed residents to find out what kind of training, competitions, and events they want to see from Tenant Engagement for their community. A big thank you to all the residents who participated, it’s great to hear your perspectives and ideas.
* Residents preferred receiving vouchers for Aldi ahead of any other major supermarket chain.
* 88% of residents surveyed had used their €10 resident Christmas bonus voucher (those who did not stated that they did not shop in Lidl)
* 77% of residents stated that they had heard about the TORC Foundation Education Bursary and were considering applying for it this year. The Remaining 23% stated that they were also aware of the TORC Education Bursary but were not interested in applying for funding.
Ideas for community events:
A community Garden (Clane), Sports day for children (Shannon), Family Fun Day (Clonakilty), Cultural Family Day (Clonakilty), Fundraiser for Defibrillator (Macroom), National Tree week event/ planting in communal areas (Clonakilty), Poetry Competition
First Aid (Shannon), in-person Child First Aid (Skibbereen), Vegetable Gardening (Clonakilty), Biodiversity Gardening (Clonakilty)
Community WhatsApp Groups
There has been some feedback from residents to say that many people are not aware that there are community WhatsApp groups established in 6 of our housing schemes. The purpose of a resident WhatsApp group is to create a stronger community spirit by coming together and sharing information and coordinating meetings, events, and initiatives. You can read the full WhatsApp Group Guidelines here. Some examples of good resident WhatsApp Group use are:
· Disruptions in service (water, electricity, gas)
· Missing/found pets
· Road works/works on site
· Lost/found items
· Offers of help/ sharing equipment
· Reporting good news for the scheme
· Organising community events
· Postal errors
· Ideas for scheme improvements
· Local news and events of interest to residents
· Coordinating meetings
· Crime-related information/reporting suspicious behaviour and concerns around security
There is no group established for Clane or Galway as yet, but if there are enough residents interested we can start one. Everyone interested in joining their community WhatsApp should complete the simple form below:
‘Home is Where the Heart is’ Photo Competition Results
Congratulations to the winners of the photo competition that took place last month. All winners will receive their €50 gift card prize next week. Some fantastic photos were submitted by residents on the theme of ‘Home is Where the Heart Is’. From children enjoying their new home, to pets and beautiful gardens, there were some great entries, but the winning photos really stood out. They were from:
Reham from Clonakilty
Mary from Clonakilty
Fatima from Shannon
Zoe from Macroom
Denise from Galway
Repair Team Updates
Damien has joined the Repairs Team and will be taking over from Ronan as the full-time operative for the Clane, Shannon, Roscommon and Galway sites. Ronan will also continue to work with the Repairs team.
Morgan and Damien from the Repairs Team visit each TORC scheme at least once per week and are responsible for carrying out the maintenance of the scheme and repairs for residents. You can use the TORC website to check which day they are due on your scheme. The Repair Team schedule is updated every week andyou can view it here.
If you have a repair or a job that you want Morgan or Damien to take a look at, make sure you log it with the Repairs Helpdesk first. This helps us to manage and track repair requests.
The Repair Helpdesk can be contacted on :01 4852020 (press option 1)
TORC is arranging tickets to a screening of a family movie at the Shannon Omniplex. This is for residents of Drom Cuilinn during the Easter term school holiday. The full details of the film are still to be confirmed but it will be on;
Wednesday the 5th of April at 2pm
Children will need to be accompanied by a parent and you must be able to make your own way to and from the cinema which is a 20 min walk or 5 min drive from Drom Cuilinn. To register your interest, complete the form below.Registration closes 21st March.
2/ Galway: National Spring Clean Event (with Easter Eggs!)
As part of the An Taiste ‘National Spring Clean’ Campaign, TORC will be supporting residents in Clarin in Galway to do a community clean up. There will be Easter eggs for all little helpers that help with the clean up! TORC will provide all the bags, gloves, and litter pickers for residents to use. Show some community spirit and join us on:
Tuesday the 11th of April at 1pm
3/ Clonakilty & Waterford: Cycle Events Survey
For Bike Week in May this year, TORC is hoping to run a ‘Bike Doctor and Cycle Skills’ Event in Clonakilty and Waterford. For this to take place we need residents in each of these schemes to complete a short survey to tell us how many children’s or adult bikes that each household has.
4/ Roscommon: First Aid Training – Register your Interest
TORC is planning to run an in-person First Aid Training session for residents of Douglas Drive in Roscommon in May. It will be held at the South Roscommon Family Resource Centre and the proposed date is:
Tuesday the 23rd of May
The time of the training will be determined by residents. Please register your interest for this training by completing the form below, and include your preferred time.
Our last edition of the online Bingo was a great success with 38 residents joining us and trying their luck at winning some great prizes – the winnings reached a total value of €290! The Next Bingo Event will be on:
Thursday 6th April at 11.30am
We increased our bingo prizes- giving a €10 supermarket voucher for getting bingo on one line, €20 for two lines and €30 for a full panel. All players are also entered into a lucky draw at the end of the bingo games to win two extra €30 vouchers. This fun online event is coordinated between the Tenant Engagement teams of TORC and Túath Housing. All residents are welcome – all you must do is register to receive your bingo tickets in the post.
Deadline to register for bingo tickets is March 27th at 5pm
6/ TORC Top Tips for Tenants
Do you Use an Air Fryer in Your Home?
The TORC Repairs team have responded to a number of electrical call outs (which have cost in the region of €300 each) from residents who did not take the correct precautions when using an Air fryer at home. Air Fryers are a great home appliance for saving time and money while cooking, however it is important that you take the time to read the manual and observe the safety advice.
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