The pre-tenancy training course, which is mandatory for all new TORC tenants, is now being hosted online due to ongoing Covid-19 restrictions. The training was envisioned to be an in-person event for prospective tenants to learn more about the various aspects of the tenancy and to meet their Housing Services and Tenant Engagement Coordinators. However, TORC takes the health and safety of its tenants and staff seriously and current government Covid guidelines means that indoor gatherings of this nature are not permitted.
The training has now been turned into a video resource which is hosted on our website. Tenants can access the video at a time that is convenient for them and then complete the short quiz afterwards. Notification of each tenant’s completion of the course will then be sent to the Housing Services Coordinators.
The pre-tenancy training video is a useful resource for all tenants and is an essential guide to Torc. It will help tenants to better understand what they can expect from the housing service provided by Torc and what their obligations and responsibilities are. It also provides helpful information on topics such as reporting repairs, waste management, insurance and how to pay rent.