As the annual house inspections are beginning next month, it’s a good time to contact your Housing Services Coordinator to discuss any adaptions that you have made to your property without written consent. The TORC Top Tip for May advises residents of the process of retrospective adaption requests.
Before you carry out any work to your home you should first check with your Housing Services Coordinator as you may require written authorization. You must obtain TORC’s written consent if you are planning to carry out alterations or make any additions to the premises. This includes to the electrical and plumbing systems and fixtures such as: sheds, greenhouses, satellite dishes, new fireplaces, immersion heaters and sink units or the exterior of the premises. You should not make any alterations to your property without requesting TORC’s approval first. This is clearly stated in your Tenancy Agreement and your Tenant Handbook.
Tenancy Agreement – Section D – Maintenance/Alterations To Dwelling.
• Clauses – 31, 32 & 34 (Main Clauses in Tenancy Agreement).
TORC Tenant Handbook – Pages 12, 24 & 25.
• Section 2 – Tenancy Agreement – Matters Which Require Written Permission (Page 12).
• Section 4 – Repairs & Maintenance – Alterations & Home Improvements (Page 24).
• Section 4 – Repairs & Maintenance – Aids & Adaptations (Page 25).
It is important to request approval prior to an adaption as there are minimum conditions that must be adhered to in order for Adaption Request to be considered by the Facilities Management team. Authorisation cannot be provided for any alterations to the structure of the property unless it has been granted based on minimum conditions (Section 4 – Repairs & Maintenance – Alterations & Home Improvements (Page 24). For example:
Upon receipt of an Adaption Request Form the Facilities Management Dept. have up to 28 Days to respond to tenants’ request.
There is a difference between submitting a general Adaption Request Form and an ‘Aids & Adaption Request Form’ (Disability Adaption to Stock Form). TORC Facilities Management makes a decision on whether to approve or deny an Adaption Request to a TORC property.
When an ‘Aids & Adaption Request Form is submitted to TORC, the Tenancy Management team then submit this DAS/DPG Application Form to the Local Authority on behalf of the tenant for review. The Local Authority make a decision on whether to approve or deny request. They then contact the tenant directly with the outcome of their application.