July TORC News Bulletin 🌞

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July News Bulletin

Latest News

Social Media Giveaway – Smyths Toy Store Vouchers

We are giving away a number of €50 Smyths Toy Superstores vouchers. To be in with a chance to win:

  1. ‘Follow’ the TORC Facebook or Instagram accounts

  2. ‘Like’ the competition post

  3. Tell us what you love most about the summer break in the ‘comment’ section

This competition is open to TORC residents only.  It will close on Monday 17th July at 12pm. You can enter on both social media accounts if you wish. The winners will be chosen at random.  Best of luck!

Go to TORC’s Facebook Page Here
Go to TORC’s Instagram Page here

TORC Foundation Education & Training Fund

Have you been thinking about getting back into education or would you like to do an interesting short course? Apply to the TORC Education Bursary! 

We have received 8 applications for the TORC Education and Training fund since it launched last month. Applications will continue to be accepted throughout summer until August 30th. Grants provided through the Education & Training fund can vary from €200 to €1000 and can help residents to take part in a wide variety of courses.  These can be for education, training or personal development purposes.

For more information on the TORC Foundation Education & Training Fund, visit the TORC website using the button below. You will find the full Terms and Conditions and information on how to apply.

Read More About the Education Fund

Resident Satisfaction Survey – Starts Next Month

Our annual resident satisfaction phone and email survey will commence next month. You may receive an email or call to take part in the short survey from an independent research company called Acuity who are conducting the Resident Satisfaction Survey on behalf of TORC.

The survey is one measure of resident satisfaction and delivery of our tenancy services. Last year there was fantastic engagement from residents with a 69% participation rate. TORC achieved a 97% satisfaction rating for overall services from residents. Additionally, 96% were satisfied with the customer service and 90% were satisfied with the repair service. Lets find out what residents think this year!

Residents who partake in the survey will be entered into a draw to win a prize. We have five ‘One4All’ vouchers to be won – two vouchers worth €100 and three vouchers worth €50.

House Inspections and Fire Extinguisher Testing Schedule

All annual house inspections for our residents in Macroom have now been completed. The scheduled dates for the remaining schemes are listed below. You will receive an official notification of your inspection by letter 2 weeks prior to the scheduled date.

Galway – July 26th

Shannon – July 27th

Clonakilty – August 3rd

Skibbereen – August 16th

Clane – September 6th

Roscommon – September 20th

Waterford – October 10th

TORC carries out a house inspection once per year to ensure that we provide safe, efficient, durable and comfortable homes for our residents. This year the  fire extinguisher testing is being done at the same time as the inspections for six schemes. For more information and what to expect during the inspections, visit our website.

Upcoming Events

1/ ‘Street Feast’ – Shannon – July 21st

REMINDER: The Street Feast summer event for Drom Cuilinn will take place on:

Friday July 21st

2 – 4pm

There will be a BBQ, lots of children’s entertainment and Ice Cream van for residents to enjoy! Make sure you put it in the diary and come along. Residents are encouraged to bring along some drinks and snack to share, along with any folding chairs or picnic blankets you may have at home. If you are available help with the set up or clear up contact Bethany on 087 627 5605 (phone or WhatsApp).

2/ Save the Date! – Clane Summer Event

The Cluain Ailbhe Summer community event for residents will take place on:

Thursday 3rd August

3.30 – 5.30pm

Communal green area on site

We are delighted to confirm that ‘Playball Kildare’ will host the children’s entertainment. TEO Bethany will continue to work with residents to book food and other activities for the event, keep your eyes peeled for further updates!

3/ Community Benefit Survey – Cork Residents

If you are living in Clonakilty, Skibbereen or Macroom – we want to hear from you!

TORC’s Tenant Engagement officer Bethany is working with an organization called ‘Supporting Communities’ to survey residents so that you can help us understand who TORC tenants are and how TORC can better tailor our services to meet your needs.

It should take you no more than 3 – 5 minutes to complete this survey and all of the information you provide will be anonymous.

If you complete the survey, you will be entered into a draw with a 1 in 15 chance of winning a €50 All4One gift card!

Take the Survey

TORC Top Tip for Tenants

We have received some requests from residents to change the lock on their front doors due to the flight risk of their children. Although residents are not permitted to change the lock to a ‘key lock’, the TORC Facilities Management team have identified a solution for residents who require additional child safety features on their front door.

The installation of a ‘Safe Twist’ lock is now approved and authorized by TORC. You can find more information about Safe Twist on their website.

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